Our Process
Shop on StockX with confidence knowing every purchase is Verified by StockX or shipped directly from a StockX Verified Seller. All purchases are backed by our Buyer Promise.
Verified by StockX
Condition
Every item on StockX must be in new condition and never worn. Please click here for our full condition guidelines.
Packaging
A final check in our verification process, our Verification Experts ensure the product meets our high standards. Visit our Shipping Guide for more information.
Data & Technology
There's no substitute for experience. We've inspected over 60 million items on behalf of our customers. We also use machine learning technology to assess product risk and ever-evolving embedded technologies within the products to enhance our verification efforts.
StockX Verified Sellers
Background Checks + Training
StockX will conduct background and identity verification checks for all Sellers in this programme. Sellers in this programme are also required to participate in on-going training to ensure adherence to StockX's standard operating procedures.
Performance + Compliance Standards
Sellers are required to comply with our condition guidelines, shipping deadlines and other performance criteria to remain in the programme.
Regular Audits
To ensure compliance, StockX will conduct regular audits of all Sellers in the Verified Seller Programme. This may include site visits and secret shopper audits.
Committed to Quality
Over the years, our team members have authenticated tens of millions of products.
We’ve compiled data from every product we’ve verified on StockX to build a database of elements that don’t meet our standards. Our database is updated daily and constantly serves to keep our team educated and up to date.
Fighting Counterfeits
Like it or not, counterfeits are a problem for current culture goods on the secondary market. The quality of fake items has increased, as has the quantity of unauthorized items (often made in the same factory as the real items).
StockX has always been committed to fighting counterfeits and fraud on our platform.
Our efforts have led to rejecting over 1.4 million items valued over $400 million.
StockX will continue to invest in the people, processes, and technology to stay ahead of the fraudsters so we can improve the purchase experience for our customers.
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Behind The Scenes
Our team shares a deep love and knowledge for the products and culture around our marketplace.
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