As a Buyer, what are my delivery options if my shipping carrier is DHL?


Deliveries with DHL can be managed using the On Demand Delivery (ODD) tool. Using ODD will allow a package to be held at any indicated service point for a certain amount of time. By contacting DHL, you can establish your own time frame for a package to be held until delivered. The maximum length of time is subject to the approval by DHL.


Additional DHL OnDemand Offers:

  • 30-day vacation hold


Please note that all options may not be available to all Buyers and StockX cannot make these changes or handle these requests on your behalf. 

If you use a shipping provider's tools to alter your delivery address (address change, delivery window), then that package will no longer be eligible to file a claim through StockX in the result of it not being delivered or being delivered damaged.

For more information about ODD, please visit the DHL website: DHL On Demand

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