Shipping on StockX varies depending on where the item was purchased and how the order was fulfilled.
Verified Marketplace orders (new, unworn items) follow different timelines based on whether the item is a standard or Xpress Ship order.
Listings Marketplace orders (used or unique items) ship from the seller, with StockX verification also available for purchase on eligible items.
Verified Marketplace: Standard orders
For standard Verified Marketplace orders, the seller packages and ships the item to a StockX Verification Center. StockX verifies the item and ships it to the buyer's address on file.
Sellers are required to ship within the following windows from the order date:
- Most items: 2 full business days
- New release shoes and streetwear: 3 business days
- Supreme items: 5 business days
Buyers receive the following email notifications for standard Verified Marketplace orders:
- An order confirmation (including order number) when the purchase is completed
- A confirmation when the seller ships the item to the Verification Center
- A notification when the item has been verified and shipped to the buyer
- A delivery confirmation when the item is received
Verified Marketplace: Xpress Ship orders
For Xpress Ship orders, the item ships immediately after the order is placed. Xpress Ship items are either already verified by StockX and stored at a Verification Center or authorized warehouse, or shipped directly from a
StockX Verified Seller.
Depending on the Xpress Ship option selected, buyers can receive items as fast as the next business day in the United States, or within 3 business days in North America and Europe. Buyers receive a shipping confirmation shortly after placing an Xpress Ship order. Order status can be tracked before confirmation by viewing pending orders under My Account > Buying.
Listings Marketplace orders
After a buyer places a Listings Marketplace order, the seller should ship the item within two business days.
For eligible items, buyers can purchase StockX verification at checkout. When StockX verification is selected, the seller ships the item to StockX for verification. If it passes, StockX ships it to the buyer's address on file. Learn more:
Can I get my Listings purchase verified by StockX?
Buyers receive the following email notifications for Listings Marketplace orders:
- An order confirmation immediately after purchase
- A shipping confirmation with tracking information and an updated delivery estimate
- A notification when the carrier marks the package as delivered
For orders that include StockX verification, buyers also receive:
- A notification when the seller ships the item to StockX
- A notification when the item arrives at StockX for verification
If the seller does not ship within two business days, you can reach out to the seller via Direct Message for more information. If the seller does not ship after 30 days, the order will automatically be cancelled.