Once you've sold an item on the StockX platform, you can view your pending orders from StockX Pro to see all pending orders that you still need to ship. From there, you'll be able to access your shipping label and invoice.
Shipping an item sold on the StockX Verified Marketplace
As a general rule, sellers have two (2) business days to ship sales of new, unworn items from the
Verified Marketplace. However, there are exceptions for new release products to accommodate shipping times from retailers. All new release items sold on their release day (as stated on the product page) have three (3) additional business days to ship (5 total).
Items sold shortly after their release date may also have additional time to ship. For example, an item sold on the day after the release would have four (4) business days to ship. If sold two days after the release, it would have three (3) business days to ship, and so on. Also, StockX may provide additional business days to ship various new release items at our discretion.
Please note: items sold prior to their release date must be shipped within the standard two business days time frame.
If you are unable to ship your item by the specified ship-by date, you may request a 24-hour extension within your StockX account.
Shipping an item sold on the StockX Listings or StockX Live Marketplace
Sellers on the
Listings Marketplace and
Live Marketplace have two (2) business days to ship after they sell. StockX provides a prepaid shipping label, and you're expected to hand the package to the carrier within two (2) business days. If you do not ship the item within 30 days of the sale, the order will be canceled automatically, the buyer will be refunded, and the seller will be charged a penalty fee.