I'm a new Seller and my account has been placed on hold—what happened?


StockX's marketplace depends on every Ask and Bid being real, active and dependable, so as a safety precaution, your account may be placed under a temporary hold as a new Seller if you exceed the site's cap on pending sales before any of them have successfully passed verification and made their way to a Buyer.

If this happens, you'll still be able to navigate StockX, but you won't be able to place any more Asks or Bids. The good news is that once all of your pending sales have been completed, your account will be reinstated for full use.

Please bear in mind that high-value items may incur additional processing times before your account is fully reinstated.

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