My item has been marked as "Awaiting Pickup" at a StockX Verification Center for a long time—what now?

9/21/2023

Due to the nature of deliveries, it's not uncommon that StockX packages may take anywhere from 1–2 days to be received by the delivery service after being verified. You will always receive an email that the item has been verified and picked up by the delivery service. 

 

More in-depth updates can always be received by checking the "Pending" section of your StockX Buying tab as well. If you are not receiving emails from StockX regarding your order status, please ensure that you have opted into those emails in your StockX account and check your spam and junk folders to make sure these emails are not being sent to there.

 

If you have waited more than 5 days with no update in your shipping status, you can visit the Help page on StockX and select the Contact Us button to create a case for more options.

 

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