Having trouble adding or saving your payment method? Here are a few things you can check.
Accepted Payment Methods:
- All major credit cards including Visa, MasterCard, American Express, JCB, UnionPay, and Discover
- Debit and gift cards backed by major credit card brands
- StockX Gift Cards
- Alipay
- PayPal
International Cards:
- If you're using an international card, try using PayPal instead.
Billing Address:
- Ensure your billing address matches your financial institution's records exactly. Any differences, even minor ones like abbreviations or extra spaces, can cause an error.
App Users:
- Make sure your StockX app is up-to-date.
- If you're still having issues, try adding your payment method on the StockX website.
Website Users:
- Ensure your browser is up-to-date.
- Try clearing your browser's cookies and cache.
Existing Billing Information:
- If you have existing billing information on file, try deleting it and then adding your new payment information.
Please Note:
If you try to add a payment method more than 5 times within 60 minutes, you'll be temporarily blocked from adding new payment methods for the next 60 minutes.