How long does my Seller have to ship my order?

Seller shipping times vary but our overall delivery time is 5 to 12 working days.

In most cases, your Seller has two full working days to ship your item. Please note that the day you make the purchase does NOT count as a full working day.

If you purchase an item on or shortly after the item’s release date, the Seller may have additional time to ship, to accommodate the time it takes for them to receive the item from the brand or retailer.

All new release items sold on their release date have three (3) additional working days to ship (5 total). StockX may provide additional working days to ship various new release items at our discretion.

Also note that Sellers may request one additional day to ship for any order. Please also bear in mind that your Seller may not be in the same time zone (or continent) as you which means that the exact time they must ship your order by depends on their location at the time of sale.

If the Seller does not ship by their individual deadline, we will attempt to link you to a new Seller to prevent order cancellation. If we are unable to find a suitable new Seller, a full and complete refund will be issued to your original payment method automatically.

Xpress Ship items are offered to customers within the US. These have already been pre-verified and stored in our verification centres. As soon as your Bid matches a Seller’s Ask for an Xpress Ship item and an order is placed, it gets dispatched from StockX immediately.

To learn more, please visit our FAQ: What is Xpress Ship?

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