Failure to complete a sale may result in a penalty charge of $15 USD or the equivalent in local currency.

Your account may incur a penalty charge if you fail to post the item within the allotted time period (typically two working days), or if you sell and send StockX an item that does not meet our condition guidelines or doesn’t exactly match the item as it is described on StockX in any way.

StockX cannot guarantee that your original receipt will be returned to you as the result of an item failing verification.

StockX has no obligation to return items that do not conform to the description (including, without limitation, the item is not new and unworn, the correct identified size or does not include the original box) or are counterfeit (in which case, StockX may turn those items over to the relevant authorities at your expense).

Failure to comply with our policy may result in a review for account suspension. For further details, please visit our FAQ: Why is my account on hold?

More information on this policy can be found in our terms.