Why am I unable to place an Ask?

11/18/2022

If you are unable to place an Ask, it may be due to one of the reasons below:

Selling is On Hold 

StockX's marketplace depends on every Ask and Bid being real, active and dependable, so as a safety precaution, your account may be placed under a temporary hold as a new Seller if you exceed the site's cap on pending sales before any of them have successfully passed verification and made their way to a Buyer.

If this happens, you'll still be able to navigate StockX, but you won't be able to place any more Asks or Bids. The good news is that once all of your pending sales have been completed, your account will be reinstated for full use.

Please bear in mind that high-value items may incur additional processing times before your account is fully reinstated.

Ask is Flagged 

To uphold the integrity of the marketplace, all order attempts undergo a check by our risk prevention partner to examine a multitude of data points and determine the risk of the Ask. Due to this, you may be unable to place an Ask if it is flagged. 

The more history you build, and the more consistent your behaviors are in the use of our site, as well as other sites, will decrease the chances of your Asks being flagged. 

Although we cannot guarantee your future Ask attempts will not be flagged, we recommend you retry placing your Ask at a later date.

 

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