Regulations in several countries require online marketplaces to collect and verify seller information once certain payout thresholds are reached. StockX is currently subject to seller verification laws in the European Union, Canada, and the United States. If you receive a verification request, you must complete it to continue selling and receiving payouts on StockX.
How to complete verification
When your account reaches the applicable threshold, StockX will send an email to the address on your account containing a unique verification link. The verification process is completed through Persona, StockX's third-party identity verification partner.
- Log in to your StockX account and review your Profile.
- Confirm that your profile information matches the details you plan to submit during verification. The information submitted during verification must match the account information on your StockX profile, so update your profile before beginning the verification process.
- Click the unique verification link in the email from StockX.
- Complete the verification steps through Persona.
Persona verification steps
- Login with your StockX account.
- Go to your Profile, select "ID & Verification" at the bottom, then choose "View."
- Next to "Seller Verification," select "Verify Now." You'll be taken to Persona, our third-party identity verification partner, to begin the verification process.
- Consent to the Persona and StockX privacy policies.
- Select your country.
- Upload a photo ID (camera required). This may be one of the following, depending on your region: Driver's License, Passport, State ID, Work Permit, Passport Card, or Permanent Resident Card.
- The ID will process.
- You'll be asked to take a headshot to complete the verification. Follow the on-screen directions.
- You can check the status of your verification by logging back into your StockX account and going to Profile → ID & Verification. Seller Verification will show a status.
Please note: if StockX's payout provider, Hyperwallet, has already requested this information, StockX is still required to collect the information separately. StockX does not have access to any information submitted to Hyperwallet.
United States
Personal account required information:
- Tax ID
- Full address
- Date of birth
- Primary bank account number
Business account required information:
- Business registration number
- Address
- Bank account number
United States sellers have 10 days from the date of the verification request to complete the process. Failure to complete verification within this timeframe will result in account suspension, suspension of selling privileges, and a hold on any pending or future payouts.
European Union
DAC7 regulations require StockX to verify sellers in the European Union who complete 30 or more trades annually with total payouts of €2,000 or more.
Affected countries: Austria, Belgium, Bulgaria, Croatia, the Republic of Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Personal account required information:
- Tax ID
- Full address
- Date of birth
- VAT ID
- Primary bank account number
Business account required information:
- Business registration number
- Address
- Bank account number
European Union sellers have 60 days from the date of the verification request to complete the process. Failure to complete verification within this timeframe will result in account suspension, suspension of selling privileges, and a hold on any pending or future payouts.
Canada
Bill C-47 requires StockX to verify sellers in Canada who complete 30 or more trades annually with total payouts of $2,800 CAD or more.
Personal account required information:
- Tax ID
- Full address
- Date of birth
- VAT ID
- Primary bank account number
Business account required information:
- Business registration number
- Address
- Bank account number
Canadian sellers have 60 days from the date of the verification request to complete the process. Failure to complete verification within this timeframe will result in account suspension, suspension of selling privileges, and a hold on any pending or future payouts.