How long does my seller have to ship my order?

Seller shipping times vary depending on whether the item was purchased from the StockX Verified Marketplace or Listings Marketplace, and depend on which shipping option was selected.

Orders from the StockX Verified Marketplace
Seller shipping times vary, but our overall delivery time is 5-12 business days for new, unworn items purchased on the Verified Marketplace.

In most cases, your seller has two full business days to ship your item purchased from the Verified Marketplace. Please note that the day you make the purchase does NOT count as a full business day.

If you purchase an item on, or shortly after the item’s release date, the seller may have additional time to ship, to accommodate the time it takes for the seller to receive the item from the brand or retailer.

All new release items sold on their release date have three (3) additional business days to ship (5 total). StockX may provide additional business days to ship various new release items at our sole discretion.

Also note that sellers may request one additional day to ship for any order. Please also consider that your seller may be in a different time zone (and continent) than you, meaning the exact time they must ship your order by is dependent on their location at the time of sale.

If the seller does not ship by their individual deadline, we will attempt to link you to a new seller to prevent order cancellation. If we are unable to find a suitable new seller, a full and complete refund will be automatically issued to your original payment method.

Xpress Ship items are offered to customers within the US. These have either already been pre-verified and stored in our Verification Centers and authorized warehouses or shipped directly from a StockX Verified Seller. As soon as your Bid matches a seller’s Ask for an Xpress Ship item and an order is placed, the item is shipped directly to you from StockX or a StockX Verified Seller. Learn more: What is Xpress Ship?

Orders from the StockX Listings Marketplace
Seller shipping times vary, but our overall delivery time is 2-8 business days for used or unique items purchased on the Listings Marketplace.

The seller has two (2) business days to ship your Listings order. If the seller does not ship the item within 30 days of the sale, the order will be canceled automatically, and you will be refunded.

After your purchase is confirmed, StockX gives the seller a prepaid shipping label, and they’re expected to hand your package to the carrier within two business days. If the order has not shipped after two days, reach out to the seller via Direct Message for an update. If you need additional assistance, StockX Customer Service is here to help.

If you purchase verification at checkout of your Listings order, the overall delivery time is 5-12 business days, as the seller must ship the item to StockX for verification, and StockX will ship the item to your address on file once it passes. If the item fails verification, you will be refunded.

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