In the event that you can't complete a sale, you may be penalised in the form of a fee or restrictions placed on your account until you have successfully completed it. Multiple cancelled sales can also result in StockX suspending your account.

 

StockX offers incentives in the form of reduced fees for Sellers that have a good record of successfully completing sales. If you’re unable to complete a sale, it may impact your Seller fees.

For more information, refer to FAQ: What is the StockX Seller Programme? 

 

If you're having problems completing a sale on time, you can Contact Us for more options by clicking the "Contact Us" button at the bottom of the Help Centre page (or below).