The StockX Help Centre allows you to search for answers, browse FAQs and get in touch with our Customer Service team.

To begin the support process, select "Contact Us" at the bottom of the Help Centre or click the green widget on the left. On the StockX app, log in and select "Chat" from your account settings. Our chatbot is available 24/7 to provide a guided experience to help us understand your issue. If the chatbot is unable to resolve it, we’ll provide the most efficient contact channels available to connect with our Customer Service team.

 

If you have an existing StockX account, please log in for an enhanced, personalised experience when contacting us.

Customer Service hours of operation and details about how to get in touch with us in your region are in the bottom left-hand corner of the Help Centre, under "Customer Service Hours".

Customer Service options include live chat, phone and email support depending on your country or region.

For live channels, we aim to respond as soon as we can. For email, you can expect a response within 24 hours.