If you can't access your account on StockX, here are a couple of possible reasons:
As a Seller, repeated incomplete sales are the most common reason why your account might be suspended. Failure to send items out for verification and failure to send items that pass the StockX verification process will result in penalty fees and eventually suspension, depending on the number of failures and their severity.
As a Buyer, issuing a chargeback with your bank will suspend your account. In cases of suspected account fraud and accidental purchases, it is always recommended that you contact StockX Support first, before asking your bank for a chargeback.
What should I do if I'm not sure why my account was suspended?
If you're not sure why your account was suspended, you can contact StockX Support for more information about what might be going on.
NB: StockX does not permit the creation of false user accounts. If your account has been suspended, please refrain from creating or using any additional StockX accounts. Doing so may result in additional suspensions, extended response times and other possible account complications.