At StockX, we believe you should be in control of your personal information. We have a few options to support your account change.
Delete your billing information
To delete just your billing information, select the "Delete Billing" option when submitting your request. Visit our FAQ:
How do I contact Customer Service? for next steps.
Our team will delete your billing and shipping address, along with any credit cards on file. You can view this information in your
Account Settings.
Delete your account
To delete your account entirely, visit our
Trust Center, and submit a "Deletion Request".
If you currently own an NFT, please sell it before deleting your account. All NFTs within your portfolio when your account is deleted will be lost.
Note: When a customer asks us to erase their information, some information has to be retained for legal and security reasons. This is in line with data privacy laws (including the GDPR) which do not require us to delete all information in its entirety. We also need to keep a record of transactions in case of legal disputes and for tax purposes.