Buyers can manage certain delivery preferences directly through the shipping carrier, though StockX does not allow delivery address changes once a purchase is in progress. All changes must be made directly with the carrier; StockX cannot make carrier changes or handle delivery requests on behalf of buyers. Available options vary by carrier and are not available to all buyers.
Please note: If you use a carrier's tools to alter your delivery address or delivery window, the order will no longer be eligible to file a claim through StockX if the package is not delivered or arrives damaged.
Providing the carrier with additional details (name variations, household members, package matching options) may improve eligibility for delivery services, but is not guaranteed.
Expedited shipping
Xpress Ship offers expedited delivery for eligible items on the
Verified Marketplace for new, unworn items, with three-day delivery options available in North America and Europe, and next-day delivery options available in the United States. Xpress Ship items are pre-verified by StockX or shipped directly from a StockX Verified Seller after an order is placed. Look for the rocket icon on a product listing to identify Xpress Ship items.
FedEx delivery options
- Appointment delivery
- Delivery date scheduling
- Time of delivery selection
UPS delivery options
UPS deliveries can be managed through
UPS My Choice. Options that may be available include:
- Estimated delivery time tracking
- Rescheduling delivery to another day
DHL delivery options
DHL deliveries can be managed using the
On Demand Delivery tool. Options that may be available include:
- Package hold at a DHL service point for a set period (maximum hold time is subject to DHL approval)
- 30-day vacation hold