What is Flex?

Flex is a program for Sellers to store, list, and sell pre-verified items with StockX. This program is available to select Sellers in the United States and Europe who have agreed to the Flex Terms of Service. Buyers on StockX will see these items listed as Xpress Ship, or by a rocket icon next to the product on the StockX website or app.

Sellers in Flex can ship eligible items to StockX’s Verification Centers and authorized warehouses, where the items are verified and securely held in inventory. As soon as a Flex Ask matches with a Buyer and an order is placed, StockX will ship the item from Flex inventory, directly to the Buyer. To learn more about Xpress Ship, visit our article here.

How do I get started on Flex?
To get started, navigate to StockX Pro and open the Flex Inbound Lists tab. To ship your items into Flex, click on the green button at the top that says "Send Items to Flex." This button also appears under Flex in the Inventory Tab.

If you click on the search area, you'll see a suggested list of SKUs. Some of these will be unable to be selected as they're not eligible for Flex. Those that you are able to select are eligible.

Click on an eligible item and you'll see a list of sizes. You can select the sizes you want to send, up to a maximum of 16 sneakers per box. Please attach the correct shipping label to the box that corresponds to the manifest you created. This is crucial to avoid intake issues.

What are the fees associated with Flex?
The table below displays the fees for each eligible Seller level, as well as the discounts for hitting certain criteria. The item days-in-storage count begins as soon as the item is available for listing on StockX via Flex. Flex Sellers will receive an Inventory Storage Invoice on the 1st of each month, with the fees charged on the 15th of each month.

Flex Fee Structure
  • Seller Level 1: 7% fee
  • Seller Level 2: 6.5% fee
  • Seller Level 3: 6% fee
  • Seller Level 4: 5.5% fee
  • Seller Level 5: 5% fee

Additional Discounts and Fees
  • Flex Velocity Discount: 2% fee discount if the item is sold within 7 days, and a 1% fee discount if the item is sold within 14 days. Discounts are subject to change.
  • Payment Processing Fee: 3%
  • Fulfillment Fee: $5 per item for Sellers in the US, or €5 per item for Sellers in Europe.
  • Storage Fee: Items in storage for 31-120 days are billed at $0.50/month for Sellers in the US, or €0.50/month for Sellers in Europe, and items in storage for 121+ days are billed at $1.50/month for Sellers in the US, or €1.50/month for Sellers in Europe.
  • Return Fee: $10/item for Sellers in the US, or €10/item for Sellers in Europe.

What items are eligible for Flex?
Brands in the following categories can be sold on Flex:
  • Sneakers
  • Apparel
  • Accessories

How does verification work for Flex items?
Just like all other items on StockX, Flex items are subject to our proprietary, multi-step verification process from our team of Verification Experts. With Flex, once you send your item to StockX, we’ll verify and add it to our inventory. When the pre-verified item sells, we’ll immediately ship it to the Buyer.

How much does it cost to return my item back from Flex?
There is a $10/item fee for Sellers in the US (or €10/item for Sellers in Europe) to return an item out of Flex inventory. StockX will ship your item back to the shipping address in your account.

How do I get paid on Flex?
If your item or items are sold, you will receive your payout, subject to any and all applicable fees and taxes. Because your items are already verified once they sell, you'll get paid the day we process your order with Scheduled Payouts. Read more about Scheduled Payouts here. StockX makes no guarantee as to whether any of your items will be sold.

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