Flex is a program for Sellers to store, list, and sell pre-verified items with StockX. This program is available for all L2+ Sellers in select regions who have also agreed to the Flex Terms of Service. Buyers on StockX will see these items listed as Xpress Ship, or by a rocket icon next to the product on the StockX website or app.
Sellers in Flex can ship eligible items to StockX’s Verification Centers and authorized warehouses, where the items are verified and securely held in inventory. As soon as a Flex Ask matches with a Buyer and an order is placed, StockX will ship the item from Flex inventory, directly to the Buyer. To learn more about Xpress Ship, visit our article
here.
How do I get started on Flex?
To get started, navigate to
StockX Pro and open the Flex Inbound Lists tab. To ship your items into Flex, click on the green button at the top that says "Send Items to Flex." This button also appears under Flex in the Inventory Tab.
If you click on the search area, you'll see a suggested list of SKUs. Some of these will be unable to be selected as they're not eligible for Flex. Those that you are able to select are eligible.
Click on an eligible item and you'll see a list of sizes. You can select the sizes you want to send, up to a maximum of 16 sneakers per box. Please attach the correct shipping label to the box that corresponds to the manifest you created. This is crucial to avoid intake issues.
What are the fees associated with Flex?
The table below displays the fees for each eligible Seller level, as well as the discounts for hitting certain criteria. The item days-in-storage count begins as soon as the item is available for listing on StockX via Flex. Flex Sellers will receive an Inventory Storage Invoice on the 1st of each month, with the fees charged on the 15th of each month.
US
- Fulfillment Fee: $5 USD/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: $1 USD/month
- 90+ Days in Storage: $2 USD/month
- Return Fee: $5 USD/item
Europe
- Fulfillment Fee: €5/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: €1.00/month
- 90+ Days in Storage: €2.00/month
- Return Fee: €2.50/item
UK
- Fulfillment Fee: £5/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: £1.00/month
- 90+ Days in Storage: £1.50/month
- Return Fee: £2.50/item
HK
- Fulfillment Fee: $40 HKD/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: $10 HKD/month
- 90+ Days in Storage: $15 HKD/month
- Return Fee: HK$20/item
KR
- Fulfillment Fee: ₩7,300/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: ₩1,500/month
- 90+ Days in Storage: ₩2,800/month
- Return Fee: ₩4,000/item
JP
- Fulfillment Fee: ¥740.00/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: ¥150.00/month
- 90+ Days in Storage: ¥300.00/month
- Return Fee: ¥500.00/item
CA
- Fulfillment Fee: $7 CAD/item
- 0-30 Days in Storage: Free
- 31-90 Days in Storage: $1.50 CAD/month
- 90+ Days in Storage: $3.00 CAD/month
- Return Fee: $4.00 CAD/item
Flex Fee Structure (Eligible Sellers)
- Seller Level 2: 6.5% fee
- Seller Level 3: 6% fee
- Seller Level 4: 5.5% fee
- Seller Level 5: 5% fee
Additional Discounts and Fees
- Flex Quick Sale Discount: Flex Quick Sale Discount: 1% fee discount if the item is sold within 7 days.*
- Payment Processing Fee: 3%
*Discounts are subject to change.
What items are eligible for Flex?
Brands in the following categories can be sold on Flex. Keep in mind, some bulky items such as rugs, chairs, and other types of furniture may not be eligible:
- Sneakers
- Apparel
- Accessories
Electronics
Collectibles
Trading Cards
Please note: In an effort to ensure that the items you send to Flex sell quickly and do not incur storage fees, we are temporarily implementing new restrictions on sending specific items to Flex. Because of this, Flex Sellers may see an error on certain items when manifesting them into Flex.
How does verification work for Flex items?
Flex items are subject to our proprietary, multi-step verification process from our team of Verification Experts. With Flex, once you send your item to StockX, we’ll verify and add it to our inventory. When the pre-verified item sells, we’ll immediately ship it to the Buyer.
How much does it cost to return my item back from Flex?
There is a $5/item fee for Sellers in the US, €5/item for Sellers in Europe, and £5/item fee for Sellers in the UK, and $40 HKD/item for Sellers in Hong Kong to return an item out of Flex inventory. StockX will ship your item back to the shipping address in your account.
How do I get paid on Flex?
If your item or items are sold, you will receive your payout, subject to any and all applicable fees and taxes. Because your items are already verified once they sell, you'll get paid the day we process your order with Scheduled Payouts. Read more about Scheduled Payouts
here. StockX makes no guarantee as to whether any of your items will be sold.
What does "Market Valuation" mean?
The average order value (AOV) of the Goods over the most recent 30-day period on the StockX platform, plus 10%.
If the AOV is not available for such 30-day period, StockX will use alternative calculations that most accurately reflect market valuation.