StockX Help

Help Center

Help Center

Help Center/
Order Support/
Buyer Promise & Returns

Buying on StockX

Order Support

Buyer Promise & Returns Cancellations Community Guidelines Quality Concerns

Payments & Taxes

Selling on StockX

Shipping

StockX Listings

StockX Live

StockX Pro

Verification

Buyer Promise & Returns

As a seller, how do I manage Listings Buyer Promise returns?
StockX Buyer Promise Support Request Form Photo Specifications
What is the StockX Buyer Promise?
What is the StockX Return Policy?

Customer Service Hours

Live Chat

Monday-Friday: 9am - 9pm ET

Saturday-Sunday: 10am - 6pm ET

Phone

Monday-Friday: 9am - 5pm ET

Email

Submit 24/7

Need Help? Start Here

Provide us with a few details, and we will guide you to the right solution. Contact options include live chat, phone, or email if necessary.