We’ve made some major moves in the Great White North, making the Canadian customer experience better than ever before.
Not only did we just open a brand new authentication center in Canada, we also introduced All-In Pricing, designed specifically for our Canuck users. These two initiatives allow us to better match Canadian buyers with Canadian sellers to significantly reduce processing fees, get people their product and payouts quicker, and give everyone lower fees across the board. It also means sellers no longer need to provide commercial invoices with their sales.
It gets better, too. When buying from a seller outside of Canada, we now include any applicable duties and taxes in the item’s initial Ask price. So now users will see the item’s true cost from the start of their transaction with no surprises at checkout or delivery. That means you are now shopping with the lowest global price possible, all thanks to the new and improved All-In Pricing.
FAQ
Why are you doing this?
The most frequent feedback we have been receiving from our Canadian community is around our fees and some surprises at delivery. This new feature helps alleviate these costs for both Buyers and Sellers, starting by reducing processing fees on Canadian trades.
How are you able to make this happen?
By matching Canadian buyers and Canadian sellers to provide the cheapest overall price whenever possible.
What is included in an All-In Pricing price?
The product price and the associated Duty.
Processing, shipping fees, and taxes are separate line items at checkout.
Can I still buy and sell products outside of Canada?
You can. StockX always has been and always will be a global marketplace.
Our new model means that you will continue to see the lowest Ask price of a product, with any applicable fees included, whether that item comes from Canada or further afield.
Does this change mean I will be charged duties at the door by the carrier?
No, you won’t. Any applicable duties on purchases where the product is coming from outside of Canada will now be included in the item’s Ask price.
Are shipping fees included?
Shipping fees are still calculated and applied at checkout.
If you have any questions or feedback, please contact us.
