Can I cancel my purchase?

Confirmed purchases typically arrive within 5-12 business days. Although generally orders cannot be altered after being confirmed, if you find yourself needing to change your order after purchasing, we’re here to help with some options available to you as a Buyer.

No Fee Resale
With No Fee Resale, you can easily resell your recently purchased item after receiving it, and StockX will waive the fees within 90 days of delivery. This means there are no transaction, processing, or shipping fees compared to traditional selling. For more information on this process and its benefits, please visit our FAQ What is No Fee Resale?

Right of Withdrawal (EU & UK Residents)
The right of withdrawal for EU/UK consumers grants Buyers within those countries the right to cancel a purchase from your StockX account before it ships, or within 14 days of receiving it. For more information on starting this process, please visit or FAQ What does the Right of Withdrawal mean for EU/United Kingdom customers?

Self Service
You can cancel orders outside the estimated delivery window directly from your StockX account.

Additionally, first-time US Buyers may cancel within one hour of purchase.

If your order meets these cancellation criteria, the self-service cancellation option will appear in the "Pending Orders" tab of your account.

Some orders are eligible to be canceled and will have a self-service option in the “Pending Orders” tab of your account.
  • All orders outside the estimated delivery window are eligible.
  • US first time buyers may cancel their purchase within an hour of purchase
  • EU/United kingdom can cancel their order at any time due to the Right of Withdrawal

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