VIP Account Management
We know how much you and your business rely on StockX for success. Thanks to our VIP Account Management services, we can offer personal help to enhance your overall selling experience. This includes:
White Glove Account Managers: Available to Level 5 Sellers, our Account Management team provides direct, personalised assistance, building a relationship with you to personally understand and grow your business. Not just that – they also prioritise your feedback into product & feature enhancements, resolve any issues you may have and act as a general go-to resource for business development.
Power Exclusive Customer Service Team: Our PE Team is a special concierge group within our Customer Service department which is exclusively dedicated to handling inquiries from users who buy and sell in large volumes. Whatever the issue or question, this team is dedicated to solving it faster than ever! Learn more here.
Bulk Shipping
Bulk Shipping not only saves you time but significant amounts of money too. No more packing individual orders in separate shipping packages. With bulk shipping, you can send us multiple sneaker, trading card and apparel sales all at once. Note that items from different categories cannot be bulk shipped together.
Learn more about Bulk Shipping, by visiting our Help Centre.
Early Payouts
As a high-level StockX Seller, you’ve earned the status and trust to get paid as soon as you sell. With early payouts, you get paid as soon as you ship your sold items, rather than waiting for them to be verified.
If an item fails our verification process and you’ve already been paid for it, we will simply charge your card on file and retrieve the funds. Limitations may be placed on the frequency and amount of instant payouts depending on your selling history and additional account information. For orders not eligible for instant payout, payouts will be sent once the item has been verified.
For more information, visit our Help Centre.
