How To Properly Ship Your Item to StockX

First things first, congratulations! A buyer on StockX decided to purchase your item! Pop those bottles.

But now the ball is in your court – you now have 2 business days to ship your item to us. Sellers in the US and most other countries can either hit up the nearest UPS store location (which you can find right here) or schedule a UPS pickup at your home or office. Sellers in certain regions outside the US and Europe will ship with local shipping carriers such as SF Express, DHL, Fedex, or ECMS, instead of UPS. Be sure to check your shipping label provided by StockX to verify that you ship with the correct carrier. 

Now before you rush out the door, we want to make sure you’re coming 100% correct when sending that item off to a StockX authentication center. We know, we know, it sounds relatively simple, but trust us when we say there are a LOT of ways it can go wrong. That is why we’ve created this super easy, step-by-step blog post for exactly how to pack that next great StockX shipment. 

As a reminder, StockX is not responsible for items not packaged properly. Always hold onto the drop-off receipt until you receive payment. 

Let’s get it started.

Step 1: Place your invoice inside the shoebox and/or envelope with the product

Step 2: Place your item into a bigger and sufficiently sized shipping box
As a general rule, the box should be no bigger than 2 inches (5 cm) on either side of your shoebox.

Step 3: Use bubble wrap and/or shipping paper to ensure the item is secure in the box while in transit

Step 4: Properly tape and secure the shipping box using the H-method.

Seal package across the side flaps and the seams on the top and bottom of the shipping box using the 6 strip, H-method, with strong packing tape.  Do NOT use masking tape, cellophane tape, duct tape, string or paper over-wrap to secure package.

Step 5: Tape or insert the provided shipping label to the outside of the shipping box
UPS stores should provide a folder on the outside of your package for free.

And that’s it. Your safe and secure box is now ready to ship. Easy as that. As a reminder, always hold onto the drop-off receipt until you receive payment. 

Now just as a friendly reminder, below is a list of things NOT to do when shipping your item…

Do NOT send us a box with any personal items from the shoebox and or shipping box
You would be surprised by the weird sh*t we get. Don’t believe us? Follow our Instagram.

Do NOT tape the shipping label directly onto the shoebox

Do NOT tape up and send us only the shoebox

Do NOT send your sneakers in a box too big with no bubble wrap or packing paper
This is what will happen…

Do NOT send us a box with HAZMAT stickers on it
This is illegal! If using a box with these stickers or labels you MUST remove them before sending.

Do NOT use a shipping box that is too small

Do NOT send us a shoebox in an envelope
Trust us, it will damage the shoebox.

Do NOT send a package to us without attaching the shipping label that we generate for you.  

Do NOT send us shoes without the shoebox

Do NOT send us a fragile item with ZERO packing paper
We assure you it will break…just like this Supreme vase did.

And finally….Do NOT send us an item in a box of cereal
No matter how delicious. Yes, this is real.