VIP Account Management
We know how much you and your business rely on StockX for success. Thanks to our VIP Account Management services, we can offer personal help to enhance your overall selling experience. This includes:
White Glove Account Managers: Available to Level 5 Sellers, our Account Management team provides direct, personalized assistance, building a relationship with you to personally understand and grow your business. Not only that, but they also prioritize your feedback into product & feature enhancements, resolve any issues you may have, and act as a general go-to resource for business development.
Power Exclusive Customer Service Team: Our PE Team is a specialty concierge group within our Customer Service department dedicated exclusively to handling inquiries from users buying and selling in large volumes. No matter what the issue or question may be, this team is dedicated to solving it faster than ever. Learn more here.
Bulk Shipping
Bulk Shipping not only saves you time, but significant amounts of money. No more packing individual orders in separate shipping packages. With Bulk Shipping, you can send us multiple sneaker, trading card, and apparel sales at once. Note: items from different categories cannot be bulk shipped together.
Learn more about Bulk Shipping, by visiting our Help Center.
Early Payouts
As a high-level StockX seller, you’ve earned the status and trust to get paid as soon as you sell. With early payouts, you get paid as soon as you ship your sold items, rather than waiting for them to be authenticated.
Should an item fail our verification process, and you’ve already been paid for it, we will simply charge your card on file and recapture the funds. Limitations may be set on the frequency and amount of instant payouts depending on your selling history and additional account information. For orders not eligible for instant payout, payouts will be sent once the item is authenticated.
For more information, visit our Help Center.
