If you would like your products returned from Flex, you can initiate a reclamation directly in StockX Pro.
Flex Return Steps:
- Go to Flex > Inventory Unlisted or Listed.
- Select the product(s) you wish to return from Flex.
- Click the ellipsis (…), then select the Request Return button.
- Review the charges, which include Return Fees, and confirm the request.
- The product(s) will be sent back to you.
What Happens Next:
- The product(s) are immediately unlisted from StockX.
- The product(s) will be shipped back to you.
- You will receive a tracking number once the product(s) have shipped.
- To see products being returned to you, go to the Flex > Inventory page and filter by the Returns statuses.
- Please note: Only products in the Unlisted or Listed statuses can be returned.
Next, we’ll cover where to get additional help with Flex.
