Trust The Process

Our global team of experts uses a rigorous, multi-step verification process.

Condition

We only allow deadstock on our marketplace. That means every item bought or sold must be brand new and never worn.

Accessories

From the full list of accessories to all the additional add-ons, rest assured that your purchase on StockX will match any retail purchase experience.

Packaging

Equally important as the product itself, our team ensures packaging meets the highest quality standards to deliver a brand new product.
authenticating bag at data center

Experience & Data

There's no substitute for experience. We've inspected over 35 million items on behalf of our customers.

Advanced Technology

We leverage machine learning to assess product risk and ever-evolving embedded technologies within the products to enhance our verification efforts.

Quality Assurance

A final check in our verification process, our QA experts ensure the product meets our high standards.

Hear From Our Team

In a community filled with inauthentic items, I have the opportunity to protect our customers and their hard-earned money.

Siebe

Verification Expert, Veldhoven

I have the privilege of teaching a new generation of verification experts, to help them succeed and watch them grow. It’s fulfilling to see.

Alex

Verification Expert, Tempe

I am the second set of eyes reviewing packages before they ship out to customers. I take pride and care in ensuring our customers have a perfect unboxing experience.

Lauren

Quality Assurance, Detroit

I authenticate every item as if it was going to a collector. I have a skillset that not many people have, and it’s my responsibility to provide the best service possible.

Justin

Verification Expert, Detroit

Committed to Quality

Over the years, our team members have verified tens of millions of products.

We’ve compiled data from every product we’ve verified on StockX to build a database of elements that don’t meet our standards. Our database is updated daily and constantly serves to keep our team educated and up to date.

Fighting Counterfeits

Like it or not, counterfeits are a problem for current culture goods on the secondary market. The quality of fake items has increased, as has the quantity of unauthorized items (often made in the same factory as the real items).

StockX has always been committed to fighting counterfeits and fraud on our platform. We remain one of the few marketplaces committed to physically reviewing 100% of the items that pass through our platform.

Our efforts have led to rejecting over 1.4 million items valued over $400 million.

StockX will continue to invest in the people, processes, and technology to stay ahead of the fraudsters so we can improve the purchase experience for our customers.

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Behind The Scenes

Our verification experts share a deep love and knowledge for the products and culture around our marketplace.

FAQs

What kind of shoes are sold on StockX?

Shoes and sneakers sold on StockX have the following requirements:

• They must be new
• They must be unworn
• They must be authentic
• They must have their original packaging

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What is the StockX verification process?

Once a product arrives to StockX from the seller, our dedicated verification team begins a thorough inspection, making sure it meets our condition guidelines. They receive constant training and industry updates to remain experts.

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How does StockX define brand new apparel?

StockX defines apparel as brand new if it is unworn and in flawless condition. In-store tags and/or generic plastic bags are NOT required for an apparel item to be considered brand new.

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Is StockX reliable?

One of the reasons StockX is a safe place to buy is also our claim to fame: our verification process. The StockX verification process takes into account the condition of the item, any variations it might display against our internal standards, the state of its container and whether or not it contains all necessary accessories.

Items are verified on-site at one of our Authentication Centers by staff who receive constant training in order to remain industry experts.

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What is StockX and where is it located?

StockX is an online marketplace headquartered in Detroit, Michigan. Our team operates from several international offices and Authentication Centers located globally. For more information on where to find our Authentication Centers and Drop-Off locations, read more.

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What are the shipping instructions?

1. Go to My Account > Selling > Pending. Here you will be able to access and print your shipping label and order invoice. Place the printed invoice inside the original packaging of the product being sold.

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