Trust The Process

Our global team of experts uses a rigorous, multi-step verification process.

Condition

We only allow deadstock on our marketplace. That means every item bought or sold must be brand new and never worn.

Packaging

Equally important as the product itself, our team ensures packaging meets the highest quality standards to deliver a brand new product.

Accessories

From the full list of accessories to all the additional add-ons, rest assured that your purchase on StockX will match any retail purchase experience.
authenticating bag at data center

Advanced Technology

We use machine learning to aid our authenticators in catching every minor detail.

Quality Assurance

A final check in our authentication practice, our QA experts ensure the product meets our high standards.

Experience

There's no substitute for experience. We've inspected over 35 million items on behalf of our customers.

Hear From Our Team

In a community filled with inauthentic items, I have the opportunity to protect our customers and their hard earned money.

Siebe

Authenticator, Veldhoven

I have the privilege of teaching a new generation of authenticators, to help them succeed, and watch them grow. It’s fulfilling to see.

Alex

Authenticator, Tempe

I am the second set of eyes reviewing packages before they ship out to customers. I take pride and care in ensuring our customers have a perfect unboxing experience.

Lauren

Quality Assurance, Detroit

I authenticate every item as if it was going to a collector. I have a skillset that not many people have, and it’s my responsibility to provide the best service possible.

Justin

Authenticator, Detroit

Committed to Quality

Over the years, our team members have authenticated tens of millions of products.

We’ve compiled data from every fake product in the history of StockX to build a comprehensive database of fake techniques around the world. Our database is updated daily and constantly serves to keep our team educated and up to date.

For more information on how we quantify our high standards and protect our customers, please read our report: Big Facts – Verified Authentic.

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Behind The Scenes

Our authenticators share a deep love and knowledge for the products and culture around our marketplace.

FAQs

Are shoes sold on StockX considered "Deadstock"?

StockX defines "Deadstock" as an authentic, new, unworn pair of sneakers. They are complete with original box including the box lid and the box label indicating the shoe size, as would be acceptable for sale at a retail location.

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What does the verification process entail for Buyers?

Once a product arrives to StockX from the seller, our dedicated verification team begins a thorough inspection, making sure it meets our condition guidelines. They receive constant training and industry updates to remain experts.

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What kind of streetwear is sold on StockX?

StockX defines streetwear as brand new if it is unworn and in flawless condition. In-store tags and/or generic plastic bags are NOT required for a streetwear item to be considered brand new.

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Can I return my item after I've received It?

Due to the anonymous nature of our live market, we are unable to offer return, exchanges or swaps - including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.

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How are the StockX buyer processing fees, import duties, and sales tax calculated?

Buyer processing fees, import duties, and sales tax are calculated based on your shipping address. As a buyer, you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due with respect to your purchase transaction.

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What are the shipping instructions?

1. Go to My Account > Selling > Pending. Here you will be able to access and print your shipping label and order invoice. Place the printed invoice inside the original packaging of the product being sold.

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